What you need to start
To get the best out of your learning experience online you will need a computer with the following minimum features. If you do not have all of the following, our training program may still work but some functionality may be lost.
Workplace IT environments' internal configurations can also restrict the functionality of our training campus program. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply. Workplaces may also have older versions of software, and our online training programs may not perform well with these.
- Microsoft, Mac, Android Operating System
- 800 x 600 pixel screen resolution (1024 x 768 recommended)
- Sound card and speakers
Internet Connection Speeds
Please keep in mind that your internet connection speed can vary. For example, a document that loads quickly for you at work, may load more slowly at home.
- ADSL 2+, NBN Internet access essential for the delivery of multi-media content
The perceived "speed" of your course is increased by our tutors keeping documents small, splitting large documents into smaller documents, and optimising graphics. Some courses may provide alternative .zip versions of files that you can download and unzip.
Cookies - Cookies are small data files that a server places into a secure area on your computer. Your browser must have cookies enable to use our Virtual Campus. Security is not an issue as our cookies do not interact directly with your computer. You should read the Cookies section of your internet browser for help if you need to alter the cookie settings.
We recommend that the following be enabled:
- Pop-ups (in both Internet browser and security software)
Pop-ups are small window that will open within our courses.
If you find that your tutor cannot help, and have exhausted the simple checklist here, contact firstname.lastname@example.org and we will try to help.